Concierge - CMI Concierge
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Concierge Services

In today’s busy world, a growing number of residential buildings also provide concierge services.

We also provide facilities management services

We understand strata

CMI offers high-rise residential properties fully-customizable concierge and security solutions.  Since 1997, CMI has partnered with Strata Councils to develop operating procedures based on your property’s rules, bylaws and requirements. CMI uniformed staff have extensive experience serving upscale residences. All CMI staff are carefully supervised by a team of area managers.

We Build Community

A CMI concierge puts a friendly, helpful face on your strata corporation. We greet you, receive your deliveries, welcome your guests and assist when you need to call a plumber. We help you, your neighbours, tenants and guests find a parking spot, book and use amenities and we understand the rules and bylaws that shape your strata’s culture and lifestyle. In an increasingly de-personalized world, your CMI concierge helps create a sense of community at your building.

We make residents feel safe and keep property secure

CMI security staff hold a valid security license as required under British Columbia’s Security Services Act. Your CMI concierge have been photographed, fingerprinted, submitted a new Criminal, Police and Correctional Record Check, and undergone training that covers:

  • Professionalism and ethics
  • Legal studies
  • Report writing
  • Incident management (de-escalation)
  • Personal safety on the job
  • Managing private information

We have the tools for the job

CMI leads the industry in software and apps to make life easier—for residents and strata councils.

CMI Online

CMI Online was developed by CMI and is fully customizable for your building. Your information is secure. CMI Online provides a range of services including:

  • Paperless package tracking and delivery
  • Customized visitor parking stall management and parking passes
  • Automated amenity bookings
  • Secure storage of resident documents and lists
  • Incident reporting
  • Task management and progress reporting
  • Bylaw infraction monitoring
  • Staff messaging to ensure in-progress tasks carry over to the next shift

CMI Onsite

CMI Onsite software ensures effective patrols. Using radio frequency ID tags, patrol personnel check in at your designated patrol sites. Anything out of the ordinary is photographed and logged. CMI Onsite records missed checkpoints, late or incomplete routes and patrol duration to ensure thoroughness.

Professional & Experienced


Contact us to find out how your building can benefit from CMI Concierge & Security services.

Call 604-691-1733 or email: